Caribou

Lender Summary

At Caribou (formally MotoRefi), we think refinancing your auto loan should be a simple, transparent process. Built by leaders in the technology, automotive, and finance industries, we partner with trusted lending partners to bring customers great rates and lower monthly payments, saving our customers an average of $100 per month on their car payments*. Our secure digital platform makes it easy for our customers to see exactly how much they can save and complete the refinance process quickly, all from the comfort of their home.

What they're saying

Ratings & Reviews
515 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Nina was Great!

I was looking for a place to refinance my auto loan. I didn't want to do it really because I didn't want to do anything that was going to be high stress, long wait times, and really had no idea what I was going to be getting myself into. Nina was so helpful, explained everything to me, and within a few days they had the funding and everything was completed! Thank you Nina and everyone at Caribou for making this a great experience!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Excellent experience

Overall above and beyond experience loan officers went above and beyond to get my loan approved and my rate locked the way I wanted

  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Caribou was a positive process

Overall I saved money by this refinance and I thought the process was fairly easy and straightforward. Arthur Scott was my POC and he was always available to help or explain what needed to be done next. You could also tell that he was good at his job and had a lot of expertise in his field. For me, Caribou was a positive process that was also one of the easier third party processes I have dealt with so far.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Caribou

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